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Your customers served 24/7
AI works, you decide (if you want)

Delegate and automate conversations with your customers. Connects to your management system contacts you only when you need to act.

iOS
Android

Available on iOS and Android
Web version coming soon

Dashboard
Dashboard
Asistente
Chats
Veredicto
Flujos y herramientas
Editor

Control.

You're at the wheel, always. Nothing important happens without your OK.

Requests

The assistant contacts you when action is needed.

When it's time to take an important step — something you have to do, or something the assistant needs your permission for — you get a request.

Clear summary, not endless chat. Customer, what they want, when — all in one card.

You or the assistant. You execute it in your system, or the assistant handles it with your OK — depending on the case.

You at the wheel, always. Nothing important happens without your permission. Zero surprises.

Are there actions you fully trust? You can configure the assistant to execute them on its own, without contacting you every time. You decide which ones.

* Only for Automated

↓ Try it: approve or reject

Pending
2 min ago
J
Jose
+34 600 123 456

Book appointment - Haircut

The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.

ServiceHaircut
DateTomorrow
Time18:00
Book appointment
Darto App
CR
Carlos Ruiz
Assistant active
Hi, I want to cancel my Thursday appointment
Hi Carlos, I see your Thursday appointment at 5:00 PM. Do you confirm the cancellation?
Yes, please cancel it

Pause and take control whenever you want

At any moment you can take control of the conversation and reply manually from Darto's built-in chat.

Pause per client or globally. Pause the assistant for one conversation, or for every client at once.

Automatic handoff to a human. If the assistant detects the customer needs a human, it pauses on its own and lets you know.

Smooth transition. Turn the assistant back on whenever you want — it resumes the conversation with the full context.

The assistant knows when to hand off to you. If it detects the customer needs a human — frustration, complex cases, explicit requests — it pauses on its own and lets you know so you can take over.

Converse.

An assistant that understands your customers — doesn't reply with templates.

Not a bot that says "sorry, I didn't understand"

No rigid or predefined responses. Real conversation: understands context, adapts each response, and speaks like a human.

Interprets colloquial language, slang and abbreviations

Remembers each customer and their preferences

Adapts the tone according to each message's context

💇
Bella Hair Salon
online
Hey, do you have any slots tomorrow at 6?
Yes, tomorrow at 6 there's availability. Would it be for a haircut as usual?
Yes! I have a date 😊
Great! I'll make sure you look perfect for tomorrow. I've sent the booking request, I'll confirm shortly 👍
Colloquial language
Per-client memory
Talks like a human

Manage the conversation intelligently

By default, the assistant manages the conversation freely. Uses tools when needed, and follows flows for situations that require it.

Tools

The assistant has tools at its disposal. It uses them when needed, without the client noticing.

Queries: Get information. Always automatic.

Actions: Execute changes. Manual or automatic.

Flows

For certain situations, you can define scripts that the assistant follows obligatorily.

Escalate to humanHandle complaintsGroup booking
Pending
2 min ago
J
Jose
+34 600 123 456

Book appointment - Haircut

The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.

ServiceHaircut
DateTomorrow
Time18:00
Book appointment

Approve in seconds, not minutes

When an action is manual, the assistant sends you a request with the summary. You just need to decide.

1

You receive the request with all the necessary information

2

You approve or reject and record it in your system

3

The assistant responds to the client with your verdict

5 min
you chatting
10 sec
you approving

Know.

Knows your business inside out, and works with your systems.

Assistant configuration
Context
"Hair salon in downtown Madrid, 3 professionals..."
Tone
"Use lots of emojis and be very cheerful 🎉"
Temporary info
"20% off haircuts this month with code SUMMER"
FAQs
"Do you accept cards? — Yes, all cards"
Vocabulary
"Fade = degradado, Classic cut = tijera"
Alerts
"Heads up! No parking at the door"
If you connect an integration, it's extracted automatically. You can also add it manually.

The more knowledge, the better the answers

Customize the assistant with your business information for accurate and consistent responses.

Define the assistant's tone and personality

Add FAQs, promotions and temporary info

Configure alerts and special situations

BooksyBooksy
PlaytomicPlaytomic
ShopifyShopify
Google CalendarGoogle Calendar
BooksyBooksy
PlaytomicPlaytomic
ShopifyShopify
Google CalendarGoogle Calendar

Query and execute in your management system

Connect Booksy, Playtomic, Shopify and more to unlock additional tools. Each integration adds queries and actions specific to your system.

Not using any? Darto works just as well without integration. The assistant uses the knowledge you configure manually.

Your system not on the list? Request an integration

Connected to Booksy
Additional tools unlocked
Knowledge
Context
FAQs
Services
Workers
Extracted automatically from integration
Tools
Queriesautomatic
Check availability
Check reservations
Query information in real time.
Actions
Create reservation
manual
Cancel reservation
manual
Modify reservation
manual
Auto: Creates a request. When approved, Darto executes for you.
Manual: Creates a request. You approve and execute in your system.
0h
time saved this month

by our users

0
conversations managed

last week

0
satisfied customers

served automatically

Connect with your management system

Available integrations that add automatic tools to your assistant. Don't use any? Darto works just as well without an integration.

Booksy
Booksy
Playtomic
Playtomic
Shopify
Shopify
Google Calendar
Google Calendar
+
Coming Soon

Your system isn't listed? Request an integration

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Operated from mobile (iOS and Android). Web version coming soon.