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Not a bot that says "sorry, I didn't understand"
No rigid or predefined responses. Real conversation: understands context, adapts each response, and speaks like a human.
Interprets colloquial language, slang and abbreviations
Remembers each customer and their preferences
Adapts the tone according to each message's context
Colloquial language
Understands "at 6" as 18:00 and "slots" as availability
Talks like a human
Responds to the context of the date naturally
💇
Bella Hair Salon
online
Hey, do you have any slots tomorrow at 6?
Yes, tomorrow at 6 there's availability. Would it be for a haircut as usual?
Yes! I have a date 😊
Great! I'll make sure you look perfect for tomorrow. I've sent the booking request, I'll confirm shortly 👍
Per-client memory
Remembers that Carlos always asks for a haircut
Colloquial language
Per-client memory
Talks like a human
Assistant configuration
Context
"Hair salon in downtown Madrid, 3 professionals..."
Tone
"Use lots of emojis and be very cheerful 🎉"
Temporary info
"20% off haircuts this month with code SUMMER"
FAQs
"Do you accept cards? — Yes, all cards"
Vocabulary
"Fade = degradado, Classic cut = tijera"
Alerts
"Heads up! No parking at the door"
If you connect an integration, it's extracted automatically. You can also add it manually.
The more knowledge, the better the answers
Customize the assistant with your business information for accurate and consistent responses.
Define the assistant's tone and personality
Add FAQs, promotions and temporary info
Configure alerts and special situations
Manage the conversation intelligently
By default, the assistant manages the conversation freely. Uses tools when needed, and follows flows for situations that require it.
Tools
The assistant has tools at its disposal. It uses them when needed, without the client noticing.
Queries: Get information. Always automatic.
Actions: Execute changes. Manual or automatic.
Flows
For certain situations, you can define scripts that the assistant follows obligatorily.
Escalate to humanHandle complaintsGroup booking
The assistant contacts you when you need to act
When an action requires approval, the assistant sends you a request with the summary. You just need to decide: automated actions are executed by Darto for you, manual ones you record in your system.
1
You receive the request with all the necessary information
2
You approve or reject and record it in your system
3
The assistant responds to the client with your verdict
5 min
you chatting
10 sec
you approving
WhatsApp
💇
Bella Hair Salon
online
App Darto
+
+34 612 345 678
WhatsApp
Pending
2 min ago
J
Jose
+34 600 123 456
Book appointment - Haircut
The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.
ServiceHaircut
DateTomorrow
Time18:00
Book appointment
Manage the conversation intelligently
By default, the assistant manages the conversation freely. Uses tools when needed, and follows flows for situations that require it.
Tools
The assistant has tools at its disposal. It uses them when needed, without the client noticing.
Queries: Get information. Always automatic.
Actions: Execute changes. Manual or automatic.
Flows
For certain situations, you can define scripts that the assistant follows obligatorily.
Escalate to humanHandle complaintsGroup booking
Pending
2 min ago
J
Jose
+34 600 123 456
Book appointment - Haircut
The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.
ServiceHaircut
DateTomorrow
Time18:00
Book appointment
The assistant contacts you when you need to act
When an action is manual, the assistant sends you a request with the summary. You just need to decide.
1
You receive the request with all the necessary information
2
You approve or reject and record it in your system
3
The assistant responds to the client with your verdict
5 min
you chatting
10 sec
you approving
Booksy
Playtomic
Shopify
Google Calendar
Booksy
Playtomic
Shopify
Google Calendar
Query and execute in your management system
Connect Booksy, Playtomic, Shopify and more to unlock additional tools. Each integration adds queries and actions specific to your system.
Not using any? Darto works just as well without integration. The assistant uses the knowledge you configure manually.