AI answers.
You decide.

Darto takes care of your business's customer service and only asks you when you need to decide.

  • Learns from you

    Tell it your rules, give it your website
    and upload your documents.

  • Connect your favourite software

    Add integrations to use
    real data and get things done.

  • Right where they message you

    Answer your customers on
    WhatsApp Business and Instagram.

Tell your Darto agent how you work and it sets everything up for you.

Darto web dashboard: pending requests and assistant activity
Darto mobile dashboard with the assistant requests

Available on iOS, Android and the web

01 · Control

All the power, at your pace

Darto works by your rules and asks you before changing anything. And once you trust it, it does it on its own.

  1. No control

    An AI with no control improvises… It answers fast, even when it doesn't know the answer.

    …promises what you can't deliver… Just to look good in front of the customer.

    …and acts on its own. And you find out when they show up.

  2. It asks you

    Darto answers with what it knows… With what you've told it about your business. No making things up, no promising.

    …and it asks you whatever needs deciding. You get a request with everything it has gathered.

  3. You decide

    You just accept or reject. No writing to anyone: the assistant tells the customer.

  4. For everything

    A request can be for Darto to do it… With your software connected, you just accept.

    …for you to do it… It arrives with all the details, ready for your software.

    …or for anything else. Customers can be unpredictable, so the request adapts to anything.

  5. Trust

    When you trust it, let it work alone. Only for what Darto does, and only if you turn it on.

  6. Safety net

    Take control whenever you want. Pause the assistant in the app, for everyone or one customer, and reply yourself. Reply on WhatsApp or Instagram and it pauses itself.

    And if something is too much for it, it hands it to you. It pauses in that chat and lets you know.

  7. No software

    No software? You write it down. A notebook, an Excel sheet or whatever you already use will do. Connect your software and it's even better: Darto checks your data before answering.

02 · Darto AI

One AI for your customers. Another for you.

One answers on WhatsApp and Instagram; the other helps you from the Darto app.

For your customersThe assistant

Answers instantly, day and night.

José Martínonline
Hey there! Do you have a slot tomorrow at 6?11:24 AM
Hi, José! Yes, tomorrow at 6:00 PM is free. Haircut, as usual?11:24 AM
Yes! I've got a date 😊11:25 AM
See how it answers
For youThe Darto agent

Helps you set everything up and get the most out of it.

Darto agent

Which requests do I have pending?

See what it does for you

03 · Your business

Darto knows your business

It learns from everything you give it.

Your website

Paste your website and Darto fills in your assistant

Darto reads the key pages of your website and fills in your assistant with what it learns about your business. Nothing reaches your customers until you review it.

yourbusiness.com
Analyze
Assistant configuration
Tone & personality
Services
FAQs
Business details
Your documents

Upload your documents and the assistant learns them

PDFScanned PDFWordExcelCSVText

Darto processes them and nothing reaches your customers until you publish.

Information about your business, not your customers' personal data.

  • Autumn menu.pdf

    Published · Scanned · 4 pages

  • Allergens.xlsx

    Published · 2 pages

  • Group menus.docx

    Unpublished · 3 pages

Darto suggests 4 FAQs and 6 terms for the draft.

Your integrations

It connects to what you already use

When you connect your software, Darto imports the information you have about your business and the assistant gains new abilities.

  • Actions in your system: carts, bookings and more.
  • Ready-made flows for every integration.

Don't use any? Darto works just as well. How

What you tell it

You decide what the assistant knows

You write it in the assistant's editor and stay in control of every answer.

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Available on iOS, Android and the web.