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AI answers.
You decide.

Darto replies to your customers and asks your permission for anything important. You set it up, it connects to your booking or management system and only pings you when you need to decide.

  • Up and running in minutes
  • No tech skills needed
  • Set it up yourself
Start for free See features

Available on iOS, Android and the web

Darto web dashboard: pending requests and assistant activity
Darto mobile dashboard with the assistant requests

01 · Control

The final word is yours

Nothing important happens without your OK.

Requests

Alerts you when it's time to decide

When it's time to take an important step — something you have to do, or something the assistant needs your permission for — you get a request.

Auto-approval for trusted actions

You can enable auto-approval for eligible actions you choose. They do not create a request or wait for your verdict: Darto executes them after the required validations and records them in Activity.

* Only for actions Assistant

Reply within 22h 59m
Pending
JM
José Martín
2 min ago

Book appointment · Haircut

The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.

ServiceHaircut
DateTomorrow
Time18:00
Action:Book appointmentManual
No software, no problem

No software? Just write it down

Keep your calendar on paper, or in software that doesn't connect? No problem. Darto takes care of what eats most of your time: answering, resolving questions and asking for what's missing. When there's something to do, it leaves it ready in a request.

Only the last step changes

Connected software

→ Darto does it

Read-only integrationBooksy, Playtomic

→ You confirm it

No software at all

→ You write it down

And not just appointments: orders, quotes, returns… Tell it in your instructions or in a flow when you want to be notified, and the request will arrive with everything.

How it works without an integration →
Darto's built-in chat with the Pause button so you can reply yourself
Built-in chat

Take control whenever you want

At any moment you can take control of the conversation and reply manually from Darto's built-in chat.

Pause per client or globally. Pause the assistant for one conversation, or for every client at once.

Automatic handoff to a human. If the assistant detects the customer needs a human, it pauses on its own and lets you know.

Smooth transition. Turn the assistant back on whenever you want — it resumes the conversation with the full context.

02 · Assistant

AI looks after your customers

It understands, replies and follows up when it's time.

Understands what your customers ask

No rigid or predefined responses. Real conversation: understands context, adapts each response, and speaks like a human.

Interprets colloquial language, slang and abbreviations

Remembers each customer and their preferences

Adapts the tone according to each message's context

💇
Bella Hair Salon
online
Hey, do you have any slots tomorrow at 6?
Yes, tomorrow at 6 there's availability. Would it be for a haircut as usual?
Yes! I have a date 😊
Great! I'll make sure you look perfect for tomorrow. I've sent the booking request, I'll confirm shortly 👍
Colloquial language
Per-client memory
Talks like a human
Would you like us to remind you 12h before your appointment?
Yes, thanks!
Jun 22 · 16:00
Reminder created
Visible and cancellable in Darto
Reminder
your appointment is tomorrow at 16:00
Hi Mary, this is Bella Hair Salon with a reminder: ⏰ your appointment is tomorrow at 16:00 If you need anything else, just reply to this message.
Reminders

WhatsApp reminders that send themselves

Darto can arrange reminders with customers and send them on WhatsApp when the time comes.

Arranged in the conversation. The assistant proposes or confirms the reminder with the customer before scheduling it.

You decide when and how. Ask the assistant to offer them in specific flows, or write the rule once in the business instructions.

A complete calendar in the app. See every reminder with its status, date, cancellation controls and failure alerts.

Tools and flows

Every conversation, start to finish

By default, the assistant manages the conversation freely. Uses tools when needed, and follows flows for situations that require it.

Tools

The assistant has tools at its disposal. It uses them when needed, without the client noticing.

Queries: Get information. Always automatic.

Actions: Make changes: you perform manual actions; Darto executes assistant actions. Your approval is required unless you enable auto-approval for an eligible assistant action.

Flows

For certain situations, you can define scripts that the assistant follows obligatorily.

Escalate to humanHandle complaintsGroup booking
Requests

Decide in seconds, without reading the whole chat

When an action is manual, the assistant sends you a request with the summary. You just need to decide.

1

You receive the request with all the necessary information

2

You approve or reject and record it in your system

3

The assistant responds to the client with your verdict

5 min
you chatting
10 sec
you approving
Reply within 22h 59m
Pending
JM
José Martín
2 min ago

Book appointment · Haircut

The client has requested an appointment for a haircut. Regular customer, prefers Luis if available.

ServiceHaircut
DateTomorrow
Time18:00
Action:Book appointmentManual

03 · Your business

Darto knows your business

It learns from your website, your integrations and whatever you tell it, and works with your systems.

Integrations

Connects to what you already use

Connect one of the available integrations to unlock the full power of automation. Each integration adds new capabilities to your assistant:

Tailored flows

Darto adds ready-made conversation flows for that integration, ready to use.

How flows work →

Actions in your system

Some integrations let Darto act directly on your software: check availability, create or change bookings, and more.

How tools work →

Don't use any?

Darto works just as well without an integration: it answers with the knowledge you set up, by hand or automatically.

Your system isn't on the list? Request an integration

BooksyBooksy
PlaytomicPlaytomic
ShopifyShopify
Google CalendarGoogle Calendar
BooksyBooksy
PlaytomicPlaytomic
ShopifyShopify
Google CalendarGoogle Calendar
Darto's integrations screen: Darto Essential, Darto Connect, Booksy, Google Calendar

How Darto fills your assistant from your website

yourbusiness.com
Analyzing your site…
Assistant configuration
Tone & personality
Services
FAQs
Business details
Autofill

Don't want to type it all? Let Darto fill it in

Darto can set up the assistant for you, without you filling in anything by hand. Two ways:

From your website

Beta

Paste your site's URL and Darto crawls all of it (every section and page) and configures the assistant with everything it learns about your business.

From your integrations

Integrations that import context (like Booksy, Playtomic or Shopify) extract your business information straight into the assistant when connected.

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AI answers. You decide.

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Available on iOS, Android and the web.